Terms of Service

By accessing or using Aria (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

We may update these Terms from time to time. We will notify you of material changes via email or an in-app banner at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

You must provide accurate, complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. If we learn that an account holder is under this age, we will terminate the account.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for more than 12 consecutive months.

You may use the Service for lawful purposes consistent with these Terms. You retain ownership of all content you create using Aria, including prompts, outputs, and uploaded documents.

You agree not to: (a) reverse-engineer, decompile, or attempt to extract source code from the Service; (b) use the Service to generate content that violates applicable laws; (c) circumvent rate limits, authentication, or security measures; (d) resell or redistribute access to the Service without authorization; or (e) use automated tools to scrape or bulk-extract data from the Service.

We may establish and enforce usage limits (API calls, storage, tokens) based on your subscription tier. Exceeding these limits may result in throttling or temporary suspension of access.

Paid plans are billed in advance on a monthly or annual cycle. Prices are listed in USD and exclude applicable taxes, which will be calculated at checkout based on your billing address.

You may cancel your subscription at any time from Settings > Billing. Cancellations take effect at the end of the current billing period — you will not be charged again, and you retain access until then.

Refunds are available within 14 days of purchase if you have used less than 100 API calls on the plan. After 14 days, or if usage exceeds this threshold, refunds are at our discretion. Enterprise contracts follow the refund terms specified in the individual agreement.

We reserve the right to change pricing with at least 30 days' notice. Price changes apply to the next billing cycle, not retroactively.

AI-generated content may be inaccurate, incomplete, or biased. You are solely responsible for reviewing, validating, and using any output from the Service. Aria is not a substitute for professional medical, legal, financial, or safety advice.

The Service routes your prompts to third-party AI model providers (OpenAI, Anthropic, Google). These providers have their own usage policies that apply to the content you generate. It is your responsibility to comply.

We do not guarantee the availability or performance of any specific AI model. Models may be updated, deprecated, or removed at the provider's discretion.

Aria, including its design, code, brand assets, and documentation, is the intellectual property of Aria, Inc. These Terms do not grant you any ownership rights in the Service.

You retain full ownership of the content you input and create through the Service. By using the Service, you grant us a limited license to process your content solely to deliver the Service to you.

Feedback, suggestions, and feature requests you submit may be used by us without obligation to compensate you, unless otherwise agreed in writing.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in San Francisco, CA, under the rules of the American Arbitration Association.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Aria, Inc. regarding the Service and supersede all prior agreements.