Terms of Service

By accessing or using Aria (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

We may update these Terms from time to time. We will provide at least 30 days' notice of material changes via email and a banner in the product. Continued use after the effective date constitutes acceptance.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

You must provide accurate, complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. If we learn that an account holder is under this age, we will terminate the account.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for more than 12 consecutive months.

You may use the Service for lawful purposes consistent with these Terms. You retain ownership of all content you create using Aria, including prompts, outputs, and uploaded documents.

You agree not to: (a) reverse-engineer, decompile, or attempt to extract source code from the Service; (b) use the Service to generate content that violates applicable laws; (c) circumvent rate limits, authentication, or security measures; (d) resell or redistribute access to the Service without authorization; or (e) use automated tools to scrape or bulk-extract data from the Service.

We may establish and enforce usage limits (API calls, storage, tokens) based on your subscription tier. Exceeding these limits may result in throttling or temporary suspension of access.

Paid plans are billed in advance on a monthly or annual cycle. Before a customer commits to purchase, your checkout must show the total payable price for the configured jurisdiction, including any mandatory taxes or fees.

You may cancel your subscription at any time from the Billing settings. Cancellation takes effect at the end of your current billing period; no further charges apply.

Trials can be upgraded or downgraded from the workspace billing page. Enterprise contracts, refunds, and service credits are handled under the signed order form or master services agreement.

We will provide at least 30 days' notice before pricing changes affect an existing paid subscription. Tax treatment is calculated at checkout based on your billing address and applicable law.

AI-generated content may be inaccurate, incomplete, or biased. You are solely responsible for reviewing, validating, and using any output from the Service. Aria is not a substitute for professional medical, legal, financial, or safety advice.

The Service routes your prompts to third-party AI model providers that you select or that are enabled in your workspace. Each provider has its own usage policy that applies to content you generate through that provider; it is your responsibility to comply with the terms of whichever provider handles your requests.

We do not guarantee the availability or performance of any specific AI model. Models may be updated, deprecated, or removed at the provider's discretion.

The Service, including its design, code, brand assets, and documentation, is the intellectual property of REPLACE WITH YOUR LEGAL COMPANY NAME. These Terms do not grant you any ownership rights in the Service.

You retain full ownership of the content you input and create through the Service. By using the Service, you grant us a limited license to process your content solely to deliver the Service to you.

Feedback, suggestions, and feature requests you submit may be used by us without obligation to compensate you, unless otherwise agreed in writing.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.

IMPORTANT NOTICE — ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER. The dispute-resolution clause below requires you to resolve disputes through individual binding arbitration rather than in court, waives your right to participate in a class, collective, or representative action, and waives your right to a jury trial. You may opt out of this arbitration agreement by sending written notice to the address listed in our registered-entity block within 30 days of first accepting these Terms. If you opt out, neither you nor we will be bound by the arbitration provisions, but the remainder of these Terms will continue to apply.

These Terms are governed by the laws of REPLACE WITH YOUR JURISDICTION, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with the rules of a recognised arbitration body in that jurisdiction.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and REPLACE WITH YOUR LEGAL COMPANY NAME regarding the Service and supersede all prior agreements.